Our Reviews
Kenneth M|2023 GMC Acadia
Confirmed Service Customer
5/11/2025
Prompt and efficient
5/12/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
BALTIMORE, MD
Leon M|2017 Buick Encore
Confirmed Service Customer
5/13/2025
outstanding
5/14/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
BALTIMORE, MD
Jorge G|2021 Buick Encore GX
Confirmed Service Customer
5/13/2025
I feel very confident about this dealer service thanks 👍
5/14/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELCAMP, MD
Walter S|2023 GMC Yukon
Confirmed Service Customer
5/15/2025
I took my Yukon in for an oil warning light that came on when I started the car. I immediate shut it down and got the proper oil and fill it up and brought it in for service the next day because I received a recall notice for this. My service advisor said there was no fix and they would check it for leaks and do an oil change. 3 days later my engine has just seized up and left me stranded on side of the highway in Delaware. My car now sits dead at the closest dealership that could get it towed to. I’m beyond dissatisfied.
5/16/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
COCKEYSVILLE, MD
Robert P|2015 Buick Encore
Confirmed Service Customer
5/15/2025
Brian took good care of me and my car. This was my first time at Anderson, but the experience was such that I will be back again!
5/16/2025
Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
TOWSON, MD
Frank T|2024 GMC Yukon
Confirmed Service Customer
5/15/2025
All good
5/16/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
TOWSON, MD
Earl W|2023 GMC Yukon XL 1500
Confirmed Service Customer
5/9/2025
Have complete confidence in Kevin Bacon
5/10/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
BALTIMORE, MD
Stephen S|2022 GMC Yukon XL
Confirmed Service Customer
5/10/2025
Great service start to finish
5/11/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
LAUREL, MD
Carmelita S|2018 Buick Encore
Confirmed Service Customer
5/12/2025
The service was extremely well. The staff made sure I had alternate transportation to travel to work while the repair was being done. The problem on my car was fixed and I have no issues.
5/13/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Anderson Buick GMC and we hope to see you again soon!
BALTIMORE, MD
Elaine R|2015 Buick Enclave
Confirmed Service Customer
5/15/2025
Took my vehicle in to have my rear light bulb replaced. Had an appointment for 11:00. Service provided was excellent and repair done promptly. Thank
5/16/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
PARKVILLE, MD
Wayne G|2021 GMC 1500 Sierra
Confirmed Service Customer
5/15/2025
Megan was very informative. She kept me updated as my vehicle went through the repair process which was extremely helpful. I can't thank her enough.
5/16/2025
Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
REISTERSTOWN, MD
Kevin H|2021 GMC 1500 Sierra
Confirmed Service Customer
5/16/2025
My service rep. Kevin kept me informed about my appointment and what was going on with my vehicle at all times today. Excellent customer service
5/17/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC! We do hope we can be of assistance in the future. Take care!
LUTHERVILLE TIMONIUM, MD
Greg M|2020 GMC 1500 Sierra
Confirmed Service Customer
5/19/2025
Megan is the service department was very helpful and very communicative on service finding and timing of everything.
5/20/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWINGS MILLS, MD
Jeff H|2018 GMC 2500HD Sierra
Confirmed Service Customer
5/19/2025
Kept me informed the whole time
5/20/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
OWINGS MILLS, MD
Brian L|2023 Buick Encore GX
Confirmed Service Customer
5/19/2025
It was a quick and easy experience. I let the advisor know that I was under a time constraint, and I was taken care of very quickly.
5/20/2025
Hi, it is great to hear everything was done quickly and to your satisfaction! We're looking forward to your next visit with us!
HAMPSTEAD, MD
Mark P|2025 GMC Acadia
Confirmed Sales Customer
5/19/2025
Ron was a great professional salesman. He held the car we wanted to look at and had it ready for a test drive when we got there. Ron got what we feel was a good deal and thier finance manager, Mike, got us a great interest rate. The dealership was very accommodating, we were there by 10:30 and out by 2pm. It was a great experiance.
RON HENRIQUES
5/20/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
LOTHIAN, MD
Chris H|2023 GMC Canyon
Confirmed Service Customer
5/19/2025
Everyone was so nice and helpful. Thanks for the great Saturday service .
5/20/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Anderson Buick GMC and we hope to see you again soon!
BALTIMORE, MD
Joe L|2020 GMC Acadia
Confirmed Service Customer
5/20/2025
Fast service. Minimal wait time. Service advisor Kevin Bacon kept me informed of what's going on with the service
5/21/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Anderson Buick GM and we hope to see you again soon!
BALTIMORE, MD
Jacob D|2025 GMC Canyon
Confirmed Sales Customer
5/20/2025
Ron Henriques was very helpful through the process & helped me find the car that iwanted & gave me an affordable deal
RON HENRIQUES
5/21/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC! We sincerely value your business and look forward to your next visit. Take care!
CATONSVILLE, MD
Michael P|2015 GMC Acadia
Confirmed Service Customer
5/21/2025
Great job Brian and his techs.
5/22/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
LUTHVLE TIMON, MD
Manal K|2017 Buick Envision
Confirmed Service Customer
5/21/2025
I dropped off my car for regular service, and a few hours later, everything was completed efficiently. The car was washed and returned to me clean and in great condition. Throughout the process, Mike kept me informed with timely updates on the status of the service. He also provided helpful insights about my car's overall health and any upcoming maintenance needs. I truly appreciated the professionalism, transparency, and attention to detail. Outstanding service all around!
5/22/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Anderson Buick GMC!
STREET, MD
Deborah S|2021 Buick Enclave
Confirmed Service Customer
5/19/2025
From the time I pulled into the bay area until the time I left, my visit was great. The customer service was top notch, and Brian went above and beyond to make sure all of my questions were answered. I would recommend Anderson GMC to anyone
5/20/2025
Hello, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!
BALTIMORE, MD
Jose M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/21/2025
Kevin always takes care of vehicles needs 👍
5/22/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC! We hope to be of service to you again in the future. Take care!
LUTHERVILLE, MD
Anthony B|2023 GMC Acadia
Confirmed Service Customer
5/21/2025
Great quick service
5/22/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
BALTIMORE, MD
Steven W|2017 GMC Acadia
Confirmed Service Customer
5/21/2025
Brian young is an asset to ypur dealership
5/22/2025
Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!
PHOENIX, MD
Bonnie W|2024 GMC Acadia
Confirmed Service Customer
5/21/2025
Representative spoke kindly to me and genuinely wanted to help me.
5/22/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
BALDWIN, MD
Howard W|2021 GMC Yukon XL
Confirmed Service Customer
5/25/2025
My experience with Anderson service was quick, friendly, professional, informative, helpful, did not waste any time when I brought my SUV in for service. My service advisor was great to deal with, kept continue communication with me, made sure the shuttle drove me to work and picked me up from my house when the service work was done on my SUV.
5/26/2025
Thank you for such a thoughtful and detailed review! We’re so happy the service experience was quick, professional, and genuinely helpful. It’s great to know your advisor kept communication flowing and even coordinated your ride—because that’s what great service is all about. We’ll be ready for you and your SUV anytime you need us again!
OWINGS MILLS, MD
Nicole A|2025 Buick Enclave
Confirmed Sales Customer
5/26/2025
Mark and his team were very accommodating and knowledgeable
MARK LONGLADE
5/27/2025
Mark and the team will be thrilled to hear your feedback! Being accommodating and knowledgeable is what sets great service apart — and we’re proud to offer just that. Looking forward to helping you again whenever the road leads you back our way!
FOREST HILL, MD
Five E|2025 GMC HUMMER EV SUV
Confirmed Service Customer
6/2/2025
did not refill washer fluid- still empty, tires are filthy from the wax they use to install the new ones- the alignment is worse than when i brought it in.. frustrating to say the least - now have to reschedule to get this taken care of
6/3/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
COCKEYSVILLE, MD
Thomas Q|2025 Buick Enclave
Confirmed Service Customer
5/23/2025
Very good
5/24/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
RANDALLSTOWN, MD
Rob W|2022 GMC 1500 Sierra
Confirmed Service Customer
5/23/2025
Service completed in a timely manner. Everything seems to be running well.
5/24/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CROFTON, MD
Douglas H|2021 GMC Acadia
Confirmed Service Customer
5/28/2025
I made an appointment for the next day and received an email which had a date for a week later, and I called and the service guy realized the mistake and although they were booked for the next day, they honored the appointment for the next day anyway. And later that same day, they had already diagnosed the problem and by midday the next day the suv was done.. I have nothing but great to say about Kevin Bacon, the service tech.
5/29/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Anderson Buick GMC!
YORK, PA
William P|2025 GMC Yukon
Confirmed Sales Customer
5/28/2025
Nick was awesome and the Yukon I ordered was exactly to spec. Came in earlier than I thought. Got me better financing than my bank.
NICK THEODOSAKOS
5/29/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC! We sincerely value your business and look forward to your next visit. Take care!
TOWSON, MD
Tasha K|2024 GMC Yukon XL 1500
Confirmed Service Customer
5/29/2025
Once I was allowed in the doors, my service tech was very polite and friendly. He was not present when I first arrived. There were 2 cars ahead of me, so I stayed outside the doors. No one acknowledged that I was even there. A simple "wait a minute" finger would have made all the difference to at least say I am seen.
5/30/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
PERRY HALL, MD
Craig S|2019 GMC Yukon
Confirmed Service Customer
6/2/2025
Great service as always with Mike and Kevin
6/4/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HUNT VALLEY, MD
Clarence B|2021 Buick Envision
Confirmed Service Customer
6/2/2025
Professional and courteous and had my vehicle done in a timely manner .
6/4/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
PIKESVILLE, MD
Derwin J|2024 GMC Sierra EV
Confirmed Service Customer
6/2/2025
Quick and fast with excellent communication
6/4/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
PERRY HALL, MD
Richard Q|2015 GMC Canyon
Confirmed Service Customer
6/2/2025
They cleaned and vacuumed my truck. Service was quick. I didn’t wait long. People are pleasant
6/4/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
PARKTON, MD
David P|2020 GMC 1500 Sierra
Confirmed Service Customer
6/3/2025
Customer service continues to be awesome and would refer business to this organization.
6/4/2025
Thank you so much for your kind words and continued trust! We're thrilled to hear that your experience has been consistently excellent. We truly appreciate your recommendation and look forward to continuing to assist you with your vehicle needs!
ELLICOTT CITY, MD
Spencer D|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
6/8/2025
Precise, productive, courteous and professional service, in a timely manner !
6/9/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
GWYNN OAK, MD
Anastasios K|2018 GMC Terrain
Confirmed Service Customer
6/8/2025
Brian was on the point and handle the Job vary well!!!!!!!
6/9/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
HAMPSTEAD, MD
Brenda E|2012 Buick Verano
Confirmed Service Customer
6/9/2025
As always very pleasant the people there and the work that they do is GREAT and the dealership is very CLEAN wonderful place visit.
6/10/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
BALTIMORE, MD
Gabrielle G|2025 Buick Encore GX
Confirmed Sales Customer
6/9/2025
Nick G was respectful, quick, and kind. We will be using him exclusively in the future! Great experience
NICK THEODOSAKOS
6/10/2025
Hi, thanks for your praise and kind comments about our staff! We sincerely thank you for the positive review, and look forward to seeing you again soon!
CATONSVILLE, MD
Benjamin S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/11/2025
Beat service writer i have ever had
6/12/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
SPARROWS PT, MD
Michael H|2024 GMC Canyon
Confirmed Service Customer
6/11/2025
I am a new customer at Anderson. the couple interactions I have experienced have been nothing but professional. Everyone has been kind and courteous! Nothing like the staff at IG Burton where I bought the truck.
6/12/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Anderson Buick GMC!
COCKEYSVILLE, MD
Rennarda T|2020 Buick Enclave
Confirmed Service Customer
6/4/2025
Very professional and friendly
6/5/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Anderson Buick GMC and we hope to see you again soon!
BALTIMORE, MD
Derek D|2014 GMC 1500 Yukon
Confirmed Service Customer
6/4/2025
I’m always pleased with the results and how they treat me there
6/5/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BALTIMORE, MD
Matthew W|2022 GMC Acadia
Confirmed Service Customer
6/9/2025
Rotated tires but never checked psi and tires ranged from 32 to 42. Little details overlooked and rushed through. Greasy boot marks on driver’s side carpet. A little rinse off would have been great.
6/10/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
BROOKLYN, NY
Dawn B|2018 GMC Terrain
Confirmed Service Customer
6/9/2025
Professional and explains what was done on vehicle.
6/10/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
BALTIMORE, MD
Jason H|2022 GMC Terrain
Confirmed Service Customer
6/12/2025
While I do appreciate the quick work that was done with my car and that i didn't owe any money. However when I walked out to go get my car. There was a chick fila bag in the center. At first I thought it was food and I am glad it wasn't food food but it was a bag of sauces like ketchup and honey mustard sitting in my hot car. So that means my car was taken to go get someone's lunch or they ate lunch in my car. Just was a bit of a bummer to walk out and see that.
6/12/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
PARKVILLE, MD
Lavonda S|2020 Buick Encore GX
Confirmed Service Customer
6/14/2025
My experience is always enjoyable, due to Brian Young. He is very professional and he explains everything to you prior to the services performed on the car.
6/15/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
GWYNN OAK, MD
James C|2023 GMC Canyon
Confirmed Service Customer
6/16/2025
Timely and professional
6/17/2025
Hi, thank you for taking the time to leave a review for us at Anderson Buick GMC! We're looking forward to your next visit!
OWINGS MILLS, MD
Dock F|2022 Chevrolet Colorado
Confirmed Service Customer
6/16/2025
An unexpected charge that was not mentioned until the work was done. Not good
6/17/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
ESSEX, MD
Lawrence P|2023 GMC Sierra 1500
Confirmed Service Customer
6/12/2025
Visit was uneventful
6/13/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
Catonsville, MD
Charles W|2021 GMC Acadia
Confirmed Service Customer
6/12/2025
All was well/typical except I couldn’t get my vehicle washed. This was very disappointing and they did not vacuum the inside either. My service advisor was fine, Kevin is always pleasant and professional, but do not like the touchiness level of service with texting, etc. thankfully Kevin came out and spoke with me face to face.
6/13/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
OWINGS MILLS, MD
Gordon H|2024 GMC Terrain
Confirmed Service Customer
6/13/2025
Everything went as planned. Prompt start, Quick service, and no unforeseen problems.
6/13/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
LUTHERVILLE, MD
Carissa M|2025 GMC Acadia
Confirmed Sales Customer
6/16/2025
Excellent customer service. Patient. Highly committed to getting me into the vehicle that I wanted. Went the extra mile to help me compare prices for not only the car buying process but also the process for selecting the "extras" at the end of the deal. Very transparent through the entire process.
RON BUCKMAN
6/17/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Anderson Buick GMC and we hope to see you again soon!
ROSEDALE, MD
William E|2023 GMC Yukon XL 1500
Confirmed Service Customer
6/18/2025
Mike Young is great!
6/19/2025
Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!
COCKEYSVILLE, MD
Robyn S|2023 GMC Yukon
Confirmed Service Customer
6/20/2025
Brian was great and got me in and out sooner then expected.
6/21/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
TOWSON, MD
Joshua G|2018 GMC Terrain
Confirmed Service Customer
6/20/2025
The service tech lacks customer service skills. Willing to talk on phone about the continual bad customer service that exists at Anderson.
6/21/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
BALTIMORE, MD
William T|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/25/2025
Everyone was professional knowledgeable listened saw it was a problem
6/26/2025
We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!
GWEN OAK, MD
Ralph R|2018 GMC 1500 Sierra
Confirmed Service Customer
6/18/2025
The process as always is perfect. However after picking up vehicle and whilst in lot I started the truck and a noise came out of fan unit. I informed the service tech and he agreed a problem
6/19/2025
Thank you for the feedback. We appreciate hearing your comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
TOWSON, MD
Roger F|2011 Buick LACROSSE
Confirmed Service Customer
6/18/2025
Mike my service rep was great professional and kept me informed on status of my vehicle repair this was another good experience
6/19/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
BALTIMORE, MD
Brian L|2024 GMC Terrain
Confirmed Service Customer
6/19/2025
Pleasant environment and helpful personnel. Work done in a timely manner .
6/20/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Woodstock, MD
Geraldine W|2012 Buick Verano
Confirmed Service Customer
6/19/2025
Brian at Anderson GMC Buick was very professional and knowledgeable.
6/20/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
BALTIMORE, MD
Jack G|2020 GMC Acadia
Confirmed Service Customer
6/23/2025
Service is always fantastic. Brian was very professional and knowledgeable about the servicing to my car. I opted to wait for my car. I did not wait long at all.
6/24/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
TIMONIUM, MD
Francis K|2024 GMC Yukon XL 1500
Confirmed Service Customer
6/25/2025
Brian Young our service manager did a great job communicating with us and we got our vehicle back ahead of time. Everything went as planned and the great service is much appreciated!! Thanks - Peter
6/26/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC. We sincerely thank you for the positive review, and look forward to seeing you again soon!
TOWSON, MD
Tamiko J|2025 Buick Envision
Confirmed Sales Customer
6/25/2025
Excellent salesmanship and service.
RON BUCKMAN
6/26/2025
Hi, we are so happy to read such a great review about Anderson Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PARKVILLE, MD
Carlton B|2024 GMC Yukon
Confirmed Service Customer
6/26/2025
They kept me informed with updates about my vehicle and that’s great, but there should be a after hour replacement or standby person it can be in rotation for a loaner car if your vehicle needs to be kept and you need transportation that they can give you something after the loaner ppl are gone at 6pm for me the information they needed it didn’t take long for me to get one after hours and I was on my way
6/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BALTIMORE, MD
Dave M|2019 GMC Yukon
Confirmed Service Customer
6/27/2025
Engine light came on soon after left dealership.
6/28/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
COCKEYSVILLE, MD
Jade J|2018 Buick Regal
Confirmed Service Customer
6/28/2025
Prompt, professional top notch service!
6/29/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Anderson Buick GMC and we hope to see you again soon!
TOWSON, MD
Christine M|2021 Buick Envision
Confirmed Service Customer
6/30/2025
It was great!
7/1/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
FREDERICK, MD
Steven Y|2023 GMC Sierra 1500
Confirmed Service Customer
6/30/2025
I did the service remotely, using a friend to drop off and pick up the truck. It all went well from scheduling to paying. Thank you!
7/1/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Anderson Buick GMC and we hope to see you again soon!
FINKSBURG, MD
Todd C|2025 GMC Acadia
Confirmed Sales Customer
6/30/2025
My experience was truly exceptional. The sales team and finance team did a great job and made my trade in and new vehicle purchase as easy as possible.
NICK KAM
7/1/2025
Congratulations on your new vehicle! We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Anderson Buick GMC and we hope to see you again soon!
POTOMAC, MD
Georgia S|2019 GMC Acadia
Confirmed Service Customer
6/30/2025
They were able to diagnose the problem with the radio and replace it. Kept me informed of the progress.
7/1/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Anderson Buick GMC and we hope to see you again soon!
BALTIMORE, MD
Cynthia R|2021 Buick Enclave
Confirmed Service Customer
7/2/2025
Excellent Customer Service. Very sufficient and addresses your problem.
7/3/2025
We appreciate your kind words! Excellent customer service and real problem-solving are what we aim to deliver every time. Thanks for choosing us—solutions with a smile are just how we do things around here!
BALTIMORE, MD
Michael R|2017 GMC 1500 Sierra
Confirmed Service Customer
7/2/2025
Mike Young was very helpful and took care of the problem. I was satisfied that the issue I was having was finally resolved after having been ignored in the past after I had complained about it and nothing was done.
7/3/2025
Mike really came through, and we’re thankful he could step in and truly make it right. Resolving lingering issues is important to us, and we’re glad your confidence was restored. Here’s to turning frustration into satisfaction, one visit at a time!
PARKTON, MD
John S|2025 GMC 1500 Sierra
Confirmed Sales Customer
7/2/2025
Ron Buckman and Mike and finance were great
RON BUCKMAN
7/3/2025
Ron, Mike, and our finance team will love hearing this! It takes a great crew to make the process smooth and rewarding, and we’re glad you experienced just that. Thanks for letting us guide you through—it’s a team effort every time!
SALISBURY, MD
David S|2020 GMC Yukon
Confirmed Service Customer
6/26/2025
Extensive work, Kevin was great, very responsive and easy to work with.
6/27/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
HANOVER, PA
Preston F|2020 GMC 1500 Sierra
Confirmed Service Customer
6/27/2025
Most friendly a customer centric service reps I have ever worked with. Attentive, communicative and knowledgeable
6/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
SEVERNA PARK, MD
Susan S|2020 Buick Encore GX
Confirmed Service Customer
6/30/2025
Prompt and professional
7/1/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Anderson Buick GMC and we hope to see you again soon!
ESSEX, MD
Clarence B|2025 Buick Envision
Confirmed Sales Customer
7/1/2025
Mr. Henrigues my salesperson and the sales manager Shawn Hamilton were very informative, patient, professional and courteous with my wife and I.
RON HENRIQUES
7/2/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
PIKESVILLE, MD
Xiaoxiong G|2017 Buick Encore
Confirmed Service Customer
7/2/2025
Mr. Mick is very professional.
7/3/2025
Mike will be proud to see this! Professionalism is the standard we hold ourselves to, and we’re glad it stood out during your visit. We appreciate your trust—see you again down the road!
NOTTINGHAM, MD
Selig S|2022 GMC Terrain
Confirmed Service Customer
7/2/2025
Professional and trustworthy
7/3/2025
Thank you for the high praise! Professional and trustworthy is exactly how we want every guest to feel—because you deserve nothing less. Count on us to keep earning that trust with every visit!
BALTIMORE, MD
William M|2014 GMC Acadia
Confirmed Service Customer
7/2/2025
Great
7/3/2025
We appreciate the simple praise—it means a lot! Great experiences are our goal, and we're thrilled to deliver just that.
BALTIMORE, MD
Donald H|2012 Buick LaCrosse
Confirmed Service Customer
7/7/2025
Good service. Fair pricing.
7/8/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
TIMONIUM, MD
Douglas H|2021 GMC Acadia
Confirmed Service Customer
7/7/2025
brian did a wonderful job on the vehicle and had it completed the same day, and we didnt even care if it was done that day.....anderson will see us again for our next new vehicle in 2026
7/8/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
YORK, PA
James H|2024 GMC Terrain
Confirmed Service Customer
7/2/2025
Megan Moxley was a great help to me. she kept me updated about my vehicle every day. She always was very nice to me.
7/3/2025
Megan is a true gem, and we’re thrilled she kept you in the loop with kindness and care. Daily updates and a warm attitude make a big difference, and we’re glad you experienced both. Here’s to thoughtful service with a personal touch!
PITTSBURGH, PA
Jason H|2025 GMC Sierra 2500 HD
Confirmed Service Customer
7/2/2025
Very smooth, no issues at all
7/3/2025
No issues, just smooth sailing—that’s how we like it! Thanks for trusting us with your business. Here’s to more visits that are as effortless as this one!
BALTIMORE, MD
Valerie L|2017 GMC Yukon XL
Confirmed Service Customer
7/3/2025
I love coming to Anderson! The group of people who work there are always so kind and go out of their way to help me. Megan was constantly in contact and answered my questions when I had them. The technician who worked on my vehicle did an amazing repair and I’m thankful for the thorough inspection with a video. Good job Brian!
7/4/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
ESSEX, MD
Jim D|2010 Chevrolet Equinox
Confirmed Service Customer
7/3/2025
My service advisor was courteous and spot on with my estimate and repairs.
7/4/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
PARKVILLE, MD
Lisa B|2019 GMC Terrain
Confirmed Service Customer
7/7/2025
Fast friendly service
7/8/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
WOODLAWN, MD
Douglas L|2020 GMC Canyon
Confirmed Service Customer
7/7/2025
X
7/8/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
COCKEYSVILLE, MD
Elmer S|2019 GMC Yukon
Confirmed Service Customer
7/7/2025
Awesome experience and our Service Advisor was very pleasant and knowledgeable.
7/8/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
NOTTINGHAM, MD
Jarron S|2014 Buick LaCrosse
Confirmed Service Customer
7/9/2025
Good overall
7/10/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
BALTIMORE, MD
Benjamin G|2024 GMC Acadia
Confirmed Service Customer
7/9/2025
Gave specific instructions to not wash my car or put anything on my windshield bring it was tinted. No issues.
7/10/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Anderson Buick GMC! We hope you have a great day!
MANCHESTER, MD
Robert S|2018 Buick Enclave
Confirmed Service Customer
7/11/2025
As an Anderson customer for decades (and longtime acquaintance of Bruce M), I have always enjoyed my service work done there. Over the years, if something needed to be done on any of our many cars, I had Anderson do the work, going back to well before their leaving 25th Street in Baltimore. I am wondering whether to continue: This visit, as part of a tire rotate and oil change visit, I had the sunroof drains cleaned/blown out. So far, so good. When I arrived to have that work done, I also noticed two TPMS sensors were not reading...two, not four...and my service writer told me that he recommends having all four done, and that each sensor is roughly $105 for the part, or roughly $420 just for the parts, plus labor to dismount, remount and balance each tire with the installation of each sensor...he quoted me around $800 for the work. I declined the suggestion, and went home to do some research, and learned that AFTER having been there, now ALL FOUR TPMS sensors are not reading, where only a couple hours earlier only two were not reading. In my research on the sensor parts, I found that the Genuine GM part (sensor and stem) for my vehicle is available at RETAIL for roughly $29 each through an online parts supplier (or up to roughly $37 each through multiple other sources such as Rock Auto) for the exact same Genuine GM Part. Then, to have quoted me roughly $100 per tire for what amounts to a tire replacement labor installation cost, turns out to be exorbitant. I have bought tires from Anderson in the past, and paid the labor rate then, but it was NOT $100 per tire...not even close. The way I estimate it, I figure that my service writer attempted to charge me $800 for a job which should cost me only $280 all-in for all four TPMS sensors, coming to a total of roughly three times the RETAIL cost of parts and the labor paid for tire installation at the same dealership in the past. If this is how Anderson treats repeat customers of decades for service, I don't want it. If someone wants to reach out to me to correct this perception, please feel free.
7/16/2025
Our team has acknowledged this review.
LUTHERVILLE, MD
Scott D|2025 GMC Sierra 1500
Confirmed Sales Customer
7/14/2025
Good service and hospitality
RON BUCKMAN
7/15/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
HANOVER, PA
Michael L|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/16/2025
Brian the service manager is always great and the technician does the work right taking everything into account. This is the third visit for the same oil cooler failure and it’s still not 100% resolved but the team at Anderson has been great to work with.
7/17/2025
Hi, we appreciate your review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
MIDDLE RIVER, MD
Anisha T|2024 Buick Envista
Confirmed Service Customer
7/7/2025
Services were prompt, professional, and courteous. Kevin my service advisor ensured my vehicle was cared for from start to finish.
7/8/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
BALTIMORE, MD
Stephanie P|2020 Buick Encore GX
Confirmed Service Customer
7/10/2025
Received expeditiously. Greeted nicely. Kevin kept informed.
7/11/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BALTIMORE, MD
Rosemary P|2017 Chevrolet Traverse
Confirmed Service Customer
7/10/2025
Brian took great care in servicing my car, all needs were addressed!
7/11/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BALDWIN, MD
Mandy H|2023 GMC Yukon
Confirmed Service Customer
7/10/2025
Clear and concise communication. Attentive to my needs.
7/11/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
PERRY HALL, MD
Brian B|2025 GMC Sierra 1500
Confirmed Sales Customer
7/10/2025
Nick was great. Made the whole process smooth, stress free.
NICK THEODOSAKOS
7/11/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
ESSEX, MD
Leroy T|2013 GMC Acadia
Confirmed Service Customer
7/11/2025
Great service. Very candid and honest about suggested repairs.
7/12/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
TOWSON, MD
Michael G|2023 GMC Yukon XL 1500
Confirmed Service Customer
7/11/2025
great
7/12/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
ROSEDALE, MD
Irvin A|2017 Buick Enclave
Confirmed Service Customer
7/18/2025
Great
7/19/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
BALTIMORE, MD
Robin C|2025 GMC Acadia
Confirmed Sales Customer
7/18/2025
Great experience. Everyone was great to work with. Easy experience from start to finish
NICK KAM
7/19/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FAWN GROVE, PA
Robert S|2018 Buick Enclave
Confirmed Service Customer
7/18/2025
This visit was especially pleasant, quick and productive.
7/19/2025
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LUTHERVILLE, MD
Daniel R|2024 GMC Savana Passenger
Confirmed Service Customer
7/21/2025
Mike Young is great
7/22/2025
Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!
BALTIMORE, MD
Justin B|2024 GMC Yukon XL 1500
Confirmed Service Customer
7/21/2025
Very helpful. Thorough explanation of my options as well as having a salesman review my vehicles electronics and capabilities.
7/22/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Anderson Buick GMC and we hope to see you again soon!
FINKSBURG, MD
Reginald K|2021 GMC Acadia
Confirmed Service Customer
7/21/2025
EXCELLENT !!!
7/22/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
WINDSOR MILL, MD
Kristine G|2019 Buick Enclave
Confirmed Service Customer
7/21/2025
Professional and outstanding customer service! Mike was great! 5 stars! Will definitely recommend to my family and friends!
7/22/2025
Hello, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!
NOTTINGHAM, MD
Erica R|2021 GMC Terrain
Confirmed Service Customer
7/21/2025
Advisor listened to my concerns and was very helpful and attentive to my needs
7/22/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
BALTIMORE, MD
Ernst C|2019 Buick Enclave
Confirmed Service Customer
7/23/2025
The tech diagnosed a problem we paid to fix, but it wasn't actually the problem. The car is still making the same noise.
7/24/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
PARKTON, MD
Shakelly C|2011 Buick LACROSSE
Confirmed Service Customer
7/24/2025
Very knowledgeable and helpful staff
7/25/2025
Hi, we're glad to hear you found our staff very knowledgeable and helpful! We hope to be of service to you again in the future. Take care!
BALTIMORE, MD
Robert M|2019 GMC Yukon
Confirmed Service Customer
7/24/2025
Megan was very helpful with getting my vehicle serviced.
7/25/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
NOTTINGHAM, MD
Stephen G|2017 GMC Terrain
Confirmed Service Customer
7/16/2025
It’s always a great experience when I bring my vehicle in for maintenance. The staff is amazing and I’m kept up to date on the work. The waiting area is clean and comfortable, enabling me to get work done while I waited. I like the change in the checkout location. It’s easier to have it up front in the service area.
7/17/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
TOWSON, MD
Thomas Q|2025 Buick Enclave
Confirmed Service Customer
7/18/2025
The best
7/19/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
RANDALLSTOWN, MD
Support S|2025 GMC Yukon XL 1500
Confirmed Service Customer
7/21/2025
I made an appointment for 7:30 am. I was greeted at 7:15 by Mike, a service writer who was prepared with my information. He confirmed the service to be done and directed me to the customer lounge to wait for my Yukon. By 8:15, my service was complete. Mike went over the service performed and escorted me to my waiting vehicle. I was out the door and on my way to continue my day.
7/22/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Anderson Buick GMC and we hope to see you again soon!
MANCHESTER, MD
Ronald T|2020 Buick Envision
Confirmed Service Customer
7/21/2025
Always quick and efficient work.
7/22/2025
Hi, thank you for taking the time to leave a review for us at Anderson Buick GMC! We're looking forward to your next visit!
PARKTON, MD
Mark T|2023 Buick Envision
Confirmed Service Customer
7/24/2025
Always a pleasure. Service reps are nice and personable.
7/25/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Anderson Buick GMC and we hope to see you again soon!
LUTHVLE TIMON, MD
Dianne G|2017 GMC Yukon XL
Confirmed Service Customer
7/24/2025
Great customer service by all staff. Thorough review and maintenance of my vehicle. Thank you!
7/25/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
HAMPSTEAD, MD
Margaret S|2023 Buick Enclave
Confirmed Service Customer
7/24/2025
as usual courteous on time and all work done to specification and expectation
7/25/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Anderson Buick GMC and we hope to see you again soon!
BALTIMORE, MD
Miriam J|2015 GMC Acadia
Confirmed Service Customer
7/25/2025
Kevin kept us well informed of status of vehicle. Very professional and curtious. Though we didn't get any work done, I know they had our safety in mind when driving our vehicle. Kevin is excellent.
7/26/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
PARKVILLE, MD
Robert M|2021 Buick Encore GX
Confirmed Service Customer
7/25/2025
I wish it hadn’t taken so long to get the problem fixed dealing with it over a year
7/26/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
PARKVILLE, MD
Laurie J|2025 Buick Envista
Confirmed Service Customer
7/25/2025
We always appreciate the great service and attention to details
7/26/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
PHOENIX, MD
Brian P|2021 GMC Yukon
Confirmed Service Customer
7/28/2025
On time. Great service.
7/29/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
BALTIMORE, MD
Kevin E|2020 GMC 2500HD Sierra
Confirmed Service Customer
7/28/2025
Professional and quick.
7/29/2025
Hi, thank you for taking the time to leave a review for us at Anderson Buick GMC! We're looking forward to your next visit!
HAMPSTEAD, MD
John S|2025 GMC Canyon
Confirmed Sales Customer
7/28/2025
Our salesman Mark, was very knowledgeable, helpful and friendly as was our finance person, Mike.I would recommend people to do business there.
MARK LONGLADE
8/11/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
MANCHESTER, MD
Les Q|2024 GMC Yukon
Confirmed Service Customer
7/30/2025
service was completed on time with no issues.
7/31/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
PASADENA, MD
Mark W|2020 GMC Acadia
Confirmed Service Customer
7/30/2025
always good working with Kevin
7/31/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CATONSVILLE, MD
Ronel L|2015 Chevrolet Tahoe
Confirmed Service Customer
7/30/2025
Good work however the cost to fix your vehicle will have you look elsewhere
7/31/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BALTIMORE, MD
James H|2022 GMC Yukon XL
Confirmed Service Customer
7/31/2025
All work well done. Just one recall not completed as GM directions have apparently not come thru as yet....
8/1/2025
Thank you for choosing Anderson Buick GMC. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
GLEN ROCK, PA
Stephen G|2017 GMC Terrain
Confirmed Service Customer
7/24/2025
I had two flat tires as the result of hitting something in a road construction area. They were very flexible on setting up an appointment and ordering the replacement tires when I had the vehicle towed in. They kept me up to date on their progress. Excellent service!
7/25/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Anderson Buick GMC and we hope to see you again soon!
TOWSON, MD
Jennifer A|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
7/25/2025
Resolved AC issue
7/26/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
SPARKS, MD
Sharon F|2019 GMC Acadia
Confirmed Service Customer
7/28/2025
Listened to my concerns and addressed them
7/29/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
BEL AIR, MD
Kathryn R|2025 GMC Yukon XL
Confirmed Service Customer
7/28/2025
Easy to schedule. I waited for my oil change, lounge area is clean, wifi is available, and car was ready in a little over an hour.
7/29/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
PHOENIX, MD
Bill T|2019 GMC Yukon
Confirmed Service Customer
7/31/2025
Easy in and out. Great staff. Friendly and helpful.
8/1/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
ANNAPOLIS, MD
Judith S|2019 Buick LaCrosse
Confirmed Service Customer
8/1/2025
I needed Emergency Service & when I called I was asked when did I want to come in, & without any hesitation it was confirmed for that request. Everyone you deal with at that dealership is the absolute best. I will never go anywhere else.My advisor Brian takes very good care of my car & is always courteous to me. My car is always returned clean & neat. Always doing business with the dealership service dept has kept my car is excellent condition. Thank you to all!
8/2/2025
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
REISTERSTOWN, MD
Charles S|2024 GMC Terrain
Confirmed Service Customer
8/5/2025
Awesome service as always. Made apt online and waited for vehicle in waiting room.
8/6/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Anderson Buick GMC and we hope to see you again soon!
BALTIMORE, MD
Ashley C|2021 GMC Yukon XL
Confirmed Service Customer
8/9/2025
Everyone there is friendly but I don’t get good service. I dropped my vehicle off overnight to check on a strange sound when hitting gas pedal and brakes. They told me the issue was that I had it in four wheel drive. After picking up my vehicle it was still making the sound. I had to drive back in for them to check again (basically just sit in passenger seat while I drive around parking lot) and he assured me it was my brake censor and that it was normal and I should just deal with the noise if I didn’t want to waste $400. Everyday my car sounds worse, now my brakes sound like metal grinding. After leaving my vehicle overnight, getting a back up vehicle, having to get a ride there and back- I don’t think anyone actually investigated the issue. I feel I was rushed out and problem was not resolved. That’s not my first bad experience with gmc Anderson in hunt valley- but my first complaint.
8/11/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
PERRY HALL, MD
Sandra C|2022 Buick Encore GX
Confirmed Service Customer
8/4/2025
First time using this location…Megan was very professional and courteous…Had an 8 am appointment and was taken right away upon arrival…I was kept abreast of needed repairs before they were done…Will definitely use them again for vehicle maintenance
8/5/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
WINDSORMILL, MD
John C|2012 Buick LaCrosse
Confirmed Service Customer
8/9/2025
Meghan was fantastic. Timely communication and clear explanations along each step of the car being serviced. Would love to work with her again!
8/11/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Anderson Buick GMC
BALDWIN, MD
Deane S|2025 GMC Yukon
Confirmed Service Customer
8/11/2025
I know what good customer service is so it's not hard to know when I get "exceptional" customer service. it was a very busy day for your service department but Kevin Bacon assessed at my problem of misfire in a '25 Yukon and somehow worked to find a solution in about 2 hours. he even made a cappuccino for me, offered a snack from his "personal stash" and sent a personalized text letting me know if there was anything else I needed to be sure and let him know. that was very impressive considering a very stressful day for the service department. thank you. Unfortunately the replacement of a coil wire to the #6 cylinder helped the problem and allowed me to return to my original dealership in North Carolina but the misfire was not completely resolved. it will be and your dealership and it's crew showed initiative and action to help the anxiety of a Navy Vet from out of town feel comfortable, informed and most satisfied. appreciate all. Deane Schubert
8/13/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Anderson Buick GMC
FLAT ROCK, NC
Richard B|2024 Buick Envista
Confirmed Service Customer
8/12/2025
original contact over the phone was handled poorly. Appointment was not confirmed and there was no follow=up. When i got to dealership things were handled promptly and expertly, Kevin was most helpful
8/13/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
BALTIMORE, MD
Douglas R|2020 GMC 3500HD Sierra
Confirmed Service Customer
8/12/2025
On time, update completed, hopefully done and corrected factory uograde
8/13/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
HAMPSTEAD, MD
Rick S|2017 GMC Canyon
Confirmed Service Customer
8/9/2025
I arrived early and checked in. Mike verified the service I had scheduled. Mike showed me the broken wheel sensor for the ABS system. My Canyon was ready early.
8/11/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Anderson Buick GMC!
CROFTON, MD
Matthew C|2021 GMC Yukon XL
Confirmed Service Customer
8/9/2025
Mike, my service advisor, was very helpful. I had a number of issues to resolve and a million questions. He addressed everything.
8/11/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Anderson Buick GMC
OWINGS MILLS, MD
Carl H|2013 Buick Enclave
Confirmed Service Customer
8/9/2025
Very professional & a quick turnaround
8/11/2025
Hi, we are very happy we could provide you with a positive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Anderson Buick GMC and we hope to see you again soon!
LUTHERVILLE, MD
Gertrude B|2017 GMC 1500 Sierra
Confirmed Service Customer
8/10/2025
They work tirelessly to resolve a situation with my warranty company
8/12/2025
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Best wishes, Anderson Buick GMC
BALTIMORE, MD
Sterling W|2022 GMC Yukon XL
Confirmed Service Customer
8/11/2025
The vehicle idled poorly at a standstill and ran rough while driving. Wife took vehicle to GMC dealer close where we live in Frederick and it was determined the equipment that was installed in response to a recall was not properly performed. Technician said that if vehicle was test driven before being released, the problem would had identified. See
8/13/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
BRUNSWICK, MD
Brenda S|2025 GMC Acadia
Confirmed Sales Customer
8/11/2025
This dealer went over an above to earn my business and to be sure I got the vehicle I wanted. The team work between Mark L & Chris R was top notch.
MARK LONGLADE
8/13/2025
Brenda Smith, thanks again for taking the time to leave us this information about your recent visit. Thank you again for choosing Anderson Buick GMC and we hope to see you again.
CHESTNUT HILL COVE, MD
Edward B|2024 GMC Sierra 1500
Confirmed Service Customer
8/13/2025
The service was fast. The gentleman that greeted me and took my keys was nice.
8/14/2025
We’re so glad your service was quick and that our friendly team made you feel welcome right from the greeting. We can’t wait to see you again soon for another fast and pleasant visit.
OWINGS MILLS, MD
Patricia H|2017 Buick Encore
Confirmed Service Customer
8/13/2025
Always have a good professional relationship
8/14/2025
It’s wonderful to hear you continue to have a good professional relationship with our team. We look forward to seeing you again soon for another positive visit.
HAMPSTEAD, MD
Jeffrey S|2025 GMC Acadia
Confirmed Service Customer
8/13/2025
Kevin was my service advisor and he always does a great job.
8/14/2025
We’re thrilled to hear Kevin consistently does a great job—his dedication really makes a difference. We look forward to welcoming you again on your next visit for another outstanding experience.
BALTIMORE, MD
Wayne W|2021 GMC Yukon
Confirmed Service Customer
8/18/2025
Went in for an oil change, during the multi point inspection found rear brakes were needed. Service manager informed me of the issue, and it was handled that same day. Our company uses this dealership for all of our vehicles, and I highly recommend Anderson GMC
8/19/2025
Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
PARKVILLE, MD
William C|2024 GMC Yukon
Confirmed Service Customer
8/18/2025
Professional friendly staff that addressed my issues quickly
8/19/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
VERO BEACH, FL
Mary C|2026 Buick Enclave
Confirmed Sales Customer
8/20/2025
Associates are all extremely polite and knowledgeable Showroom and service areas are always neat and clean
CHRIS RONEY
8/21/2025
Thank you so much for your kind words and continued trust! We're thrilled to hear that your experience has been consistently excellent, and we truly appreciate your feedback. We look forward to continuing to assist you with your vehicle needs!
MOUNT PLEASANT, SC
John F|2022 GMC Yukon
Confirmed Service Customer
8/21/2025
I’m always pleased with Anderson’s service. Appointment times are followed and staff is great to work with.
8/22/2025
Anderson Buick GMC team are delighted to hear your appointments are always on time and that you enjoy working with our staff! Consistent, dependable service is our goal, and we look forward to welcoming you again on your next visit!
ELLICOTT CITY, MD
Linda S|2025 Buick Envista
Confirmed Sales Customer
8/21/2025
My salesman Nick was really great!
NICK THEODOSAKOS
8/22/2025
Nick is thrilled you had a great experience! Helping our customers with care and attention is always our goal, and we look forward to welcoming you again on your next visit!
BALTIMORE, MD
Joseph F|2024 GMC HUMMER EV SUV
Confirmed Service Customer
8/21/2025
Positive. Everyone was great! Megan, the shuttle driver and the other gentleman that received my truck were all professional and friendly.
8/22/2025
Megan and our team are thrilled you experienced professional and friendly service! Making every interaction positive is what we aim for, and we look forward to seeing you again soon!
PIKESVILLE, MD
Ronald H|2025 GMC Sierra 1500
Confirmed Sales Customer
8/13/2025
Everyone there answered all my questions, all ways had time when I showed up without appointment
RON BUCKMAN
8/14/2025
We’re glad our team could answer all your questions and accommodate you even without an appointment. We look forward to seeing you again for more seamless service.
FRANKFORD, DE
Kenneth C|2025 GMC Yukon
Confirmed Sales Customer
8/13/2025
The staff and everyone involved in the transaction could not have been nicer.
RON HENRIQUES
8/14/2025
We’re thrilled the staff made your entire transaction pleasant and seamless. We look forward to welcoming you back for another friendly and enjoyable experience.
GLENELG, MD
George M|2021 GMC 1500 Sierra
Confirmed Service Customer
8/15/2025
I dropped my truck off for a 8:30am appointment and stated I would pick it up at noon. This is the second time my truck wasn’t ready. I’m disappointed again with the service department!!
8/16/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BALTIMORE, MD
Matthew D|2025 GMC Sierra 1500
Confirmed Sales Customer
8/15/2025
Ron B. did an excellent job following through after the sale to get my vehicle accessories installed in a timely manner.
RON BUCKMAN
8/16/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC! We sincerely value your business and look forward to your next visit. Take care!
MECHANICSBURG, PA
Constance J|2022 Buick Enclave
Confirmed Service Customer
8/17/2025
Always courteous and professional. They took the time to take care of two minor issues without an appointment. Very happy.
8/18/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Anderson Buick GMC. We're looking forward to your next visit with us!
BALTIMORE, MD
Erica R|2021 GMC Terrain
Confirmed Service Customer
8/18/2025
They finished earlier than expected
8/19/2025
Hello, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Anderson Buick GMC!
BALTIMORE, MD
Heather M|2023 Chevrolet Malibu
Confirmed Service Customer
8/21/2025
Quick and efficient
8/22/2025
Thank you for highlighting our quick and efficient service! Making your visit smooth is always our goal, and we look forward to seeing you again soon!
BALTIMORE, MD
Dave T|2024 GMC Sierra 1500
Confirmed Service Customer
8/25/2025
The Service Team was attentive and communicated every step of the process.
8/26/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for the great review!
LITTLESTOWN, PA
Mark B|2023 GMC Sierra 1500
Confirmed Service Customer
8/22/2025
I brought my 2023 Sierra 1500 AT4 in for 3 recalls. Two software related and the other on the 6.2 Engine issue. The service area is very neat & clean. Service was prompt and very professional. Communication was excellent. I like the prep of the vehicle before going into the shop, covering the floor, seats etc. The waiting area also nice and clean. I am the person that is very meticulous about my vehicles, especially one that cost $85,000. The service was very good. I did need to wipe off some oily fingerprints from the hood and driver's door but that's it. Overall, very satisfied with the service and will not have an issue bringing the vehicle back in the future.
8/23/2025
Thank you for the detailed feedback! We’re thrilled to hear your service experience met your high standards, from the professionalism to the cleanliness and communication. We’ll continue taking care of your vehicle with the same attention to detail and respect, and we look forward to seeing you again.
PARKVILLE, MD
Irvin A|2017 Buick Enclave
Confirmed Service Customer
8/25/2025
the service guys are great
8/26/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
BALTIMORE, MD
Robert P|2025 GMC Sierra 1500
Confirmed Sales Customer
8/25/2025
My salesman (Ron Henriques) was outstanding in every way possible. I have bought numerous vehicles throughout the years. (74 years old). He provided me his full attention throughout the sale. He’s the best!!
RON HENRIQUES
8/26/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Best wishes, Anderson Buick GMC
BALTIMORE, MD
Carl M|2023 GMC Terrain
Confirmed Service Customer
8/25/2025
GREAT SERVICE! KEEP IT GOING
8/26/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Anderson Buick GMC and we hope to see you again soon! Please don't hesitate to reach out if there's anything additional we can do for you.
PIKESVILLE, MD
Mark W|2020 GMC Acadia
Confirmed Service Customer
8/31/2025
Megan was great, very helpful and I appreciate her finding that my issue was under warranty. Only issue was I had to wait about 45 minutes to get a ride I had requested when making my appointment.
9/1/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
CATONSVILLE, MD
Julie R|2025 Buick Envision
Confirmed Service Customer
9/1/2025
Mike helped me stay in the loop of what was going on.
9/2/2025
We’re glad Mike kept you informed throughout your visit—it’s important to us that you always feel in the loop. We look forward to welcoming you again soon!
MIDDLE RIVER, MD
Yvette H|2011 GMC Terrain
Confirmed Service Customer
9/2/2025
Very efficient
9/3/2025
We're glad everything was completed efficiently and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
BALTIMORE, MD
Trevor N|2026 GMC Canyon
Confirmed Sales Customer
8/25/2025
Ron Henriques was an excellent salesperson. Had everything ready to go upon arrival. Great communication and an uncomplicated transaction.
RON HENRIQUES
8/26/2025
Wow, we're glad you had such a wonderful experience with us! We want all our clients to have a comfortable and stress-free experience with us! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
EASTON, MD
Jacqueline C|2019 Buick Enclave
Confirmed Service Customer
8/25/2025
The staff is very professional and courteous. Very timely and communicate with you regarding what is being done with your vehicle.
8/26/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
PARKVILLE, MD
Jean G|2021 Buick Encore GX
Confirmed Service Customer
8/25/2025
Constantly kept informed of diagnosis and timing for acquiring needed parts.
8/26/2025
Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
TIMONIUM, MD
Andrew H|2025 GMC Acadia
Confirmed Sales Customer
8/25/2025
Friendly people. I'll be back for my next vehicle.
NICK THEODOSAKOS
8/26/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
HUNTINGTOWN, MD
Lee F|2021 GMC 1500 Sierra
Confirmed Service Customer
8/27/2025
The team at Anderson GMC is top notch. The service manager Tom, is easy to work with and has extensive knowledge on the product.
8/28/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
HANOVER, PA
Felicia B|2021 GMC Terrain
Confirmed Service Customer
9/2/2025
I always receive nothing but Excellent Service from here.
9/3/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! If you have any further questions, please give us a call. We're always happy to help!
COCKEYSVILLE, MD
Robert K|2019 GMC 1500 Sierra
Confirmed Service Customer
9/2/2025
Quick turn around and great communication
9/3/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Anderson Buick GMC
TIMONIUM, MD
Scott I|2026 GMC Canyon
Confirmed Sales Customer
9/8/2025
Sales staff was excellent in providing assistance resulting in a positive experience.
RON HENRIQUES
9/9/2025
Hi, we are so happy to read such a great review about Anderson Buick GMC! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
MOUNT AIRY, MD
Mindelle G|2026 Buick Encore GX
Confirmed Sales Customer
9/8/2025
I have always found this dealership very helpful. They made the experience a pleasure.
NICK THEODOSAKOS
9/9/2025
Hi there, thank you for taking the time to leave a review for us at Anderson Buick GMC. We're happy we could meet your expectations! We look forward to helping again in the future. Take care!
PIKESVILLE, MD
Stephen E|2019 Buick Envision
Confirmed Service Customer
9/9/2025
Very high estimate for repair. ($4500). Decided not to do it. Have since have others look at it. Consensus that the problem was different. Recharged the ac and all is working. ($96). Time will tell
9/10/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SPARROWS PT, MD
John W|2024 GMC Sierra 1500
Confirmed Service Customer
9/10/2025
Perfect, timely, and work completed to my satisfaction. Highly recommend Anderson GMC and very happy with my Sierra AT4X diesel.
9/11/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
LUTHERVILLE TIMONIUM, MD
Cathryn G|2025 Buick Envista
Confirmed Service Customer
9/10/2025
Professional. Courteous. Friendly. Great experience. This is the only dealership that I will take my brand new Buick to from now on.
9/11/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BALTIMORE, MD
Elaine B|2021 Buick Encore GX
Confirmed Service Customer
9/11/2025
Experience was great and I like the email update you send to customers
9/12/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
RANDALLSTOWN, MD
Stephanie S|2026 GMC Terrain
Confirmed Sales Customer
9/12/2025
Nick T was excellent. He helped me look for a vehicle that would fit my needs. He wasn’t pushy and he was very understanding. I
NICK THEODOSAKOS
9/13/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
WHITE HALL, MD
Bernard B|2010 GMC Acadia
Confirmed Service Customer
9/12/2025
Very good experience always positive seevice
9/13/2025
Hi, we are so happy to read such a great review about Anderson Buick GMC! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
BALTIMORE, MD
David T|2022 Buick Enclave
Confirmed Service Customer
9/14/2025
Everyone was courteous and the job was performed in a timely manner
9/15/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Anderson Buick GMC and we hope to see you again soon!
WHITE HALL, MD
Bruce B|2018 Buick Regal
Confirmed Service Customer
9/2/2025
Brian, my service advisor, always makes sure I am treated professionally and correctly. It is a big reason why my car continues to come to Anderson for service.
9/3/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Best wishes, Anderson Buick GMC
NEW FREEDOM, PA
Matthew B|2026 GMC Canyon
Confirmed Sales Customer
9/7/2025
Very thorough and helpful experience
RON HENRIQUES
9/8/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Anderson Buick GMC and we hope to see you again soon! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
NOTTINGHAM, MD
Wilsonia G|2024 Buick Encore GX
Confirmed Service Customer
9/8/2025
I love how easy it was to schedule my appointment. I also like the personal attention and how they know their customers. Mike recognized me before I saw him. Service was fast and efficient. Mick made me aware of everything he did when he inspected my car. I also love my rewards. I'll always bring my car here. I love the staff, the service, how I've never had to wait and how quickly I'm in and out. Never disappointed and always happy with the outcome of my visit.
9/9/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Anderson Buick GMC
BALTIMORE, MD
Tula S|2024 GMC Terrain
Confirmed Service Customer
9/8/2025
Very easy to get a time that worked for me.
9/9/2025
Hello, we're happy to hear you had such a positive experience with our team! If there's anything further we can do for you, we are happy to help!
PHOENIX, MD
Michael L|2021 Buick Envision
Confirmed Service Customer
9/12/2025
Fast service and nice people to work with.
9/13/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Anderson Buick GMC! We can't wait to see you again, have a great day.
PHOENIX, MD
John S|2018 GMC 2500HD Sierra
Confirmed Service Customer
9/15/2025
Brian did a very good job helping me order my part for the ABS brakes
9/16/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
DUNDALK, MD
Charles F|2014 Buick LaCrosse
Confirmed Service Customer
9/16/2025
Brian provided good service and get me well informed
9/17/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
REISTERSTOWN, MD
Clarence L|2019 GMC Terrain
Confirmed Service Customer
9/18/2025
Megan from customer service was very supportive and helped guide me through the process. However, I was a bit disappointed with the diagnostic performed by the technicians. While no error codes were detected during their test, I felt that if one of the technicians had taken the vehicle for a test drive, the issue might have been identified. When I picked up my vehicle and drove off the lot, I didn’t even make it a mile before the check engine light came back on. I had to immediately return to the dealership, where what I believe to be the actual source of the problem was finally addressed. I feel this is something the technicians should have caught earlier, even if the system did not initially register any codes, based on how the vehicle was running
9/19/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
BALTIMORE, MD
Frank C|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/15/2025
Everything was great
9/16/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
WHITEHALL, MD
Marion M|2022 Buick Encore GX
Confirmed Service Customer
9/15/2025
appointment was timely, Megan my contact person was excellent in keeping me informed about my car
9/16/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BALTIMORE, MD
Charles H|2019 GMC 1500 Sierra
Confirmed Service Customer
9/16/2025
As.usual every thing went well no problems.
9/17/2025
Hi there, thank you for taking the time to leave a review for us at Anderson Buick GMC. We're happy we could meet your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!
HAMPSTEAD, MD
Lindsey H|2025 GMC Acadia
Confirmed Sales Customer
9/17/2025
We had a great experience at Andersen. Ron and his team were really easy to work with and they made the entire car-buying process smooth and we never felt pressured.
RON HENRIQUES
9/18/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely value your business and look forward to your next visit. Take care!
LUTHERVILLE TIMONIUM, MD
Michelle G|2016 GMC Acadia
Confirmed Service Customer
9/17/2025
Megan does an excellent job and is a great communicator.
9/18/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
BALTIMORE, MD
Joseph C|2020 Buick Encore GX
Confirmed Service Customer
9/18/2025
Good advice.. Great Service.
9/19/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
BALTIMORE, MD
Audrey E|2024 GMC Terrain
Confirmed Service Customer
9/23/2025
Wouldn't go anywhere else
9/24/2025
Thank you! We're honored to be your go-to. Your loyalty means a lot to us.
LUTHVLE TIMON, MD
Robert M|2025 GMC Sierra 1500
Confirmed Service Customer
9/23/2025
Performed service without any issues and was timely
9/24/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
FALLSTON, MD
Cynthia S|2016 Buick Encore
Confirmed Service Customer
9/24/2025
My advisor Brian is very polite and attentive. He explains all my car issues and answers all my questions. I like him as my advisor. Thank you
9/25/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
MIDDLE RIVER, MD
Karl G|2023 GMC Sierra 1500
Confirmed Service Customer
9/18/2025
Tom set up my appointment and it went like clockwork. The work was done very efficiently and on time without any long wait. The people at Anderson GMC are just plain great!
9/19/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Anderson Buick GMC!
BALDWIN, MD
Janice F|2023 GMC Acadia
Confirmed Service Customer
9/23/2025
Always a great experience. Everyone is helpful and professional
9/24/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
TOWSON, MD
Paul I|2022 GMC 1500 Sierra
Confirmed Service Customer
9/24/2025
They are always professional and on top of everything
9/25/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
BEL AIR, MD
Jay C|2025 Buick Envision
Confirmed Service Customer
9/25/2025
I asked for the protective film to be removed from the HUD display since it was not removed from the factory or during final detailing before I received the new car. It is clearly stuck underneath the factory trim ring. I was told when I dropped the car off that it is usually left there for the customer to remove. It is clear the factory trim ring needs to be removed to get to the edges of the film. This is not intended for customer to remove. All that was done by your shop was the white tab that pulls the corner was cut so it was not blocking the HUD display. Now there is definitely no way to remove the film that is still in place unless the trim ring is removed. Not worth my time to chase this much further but it is not a great first impression. I will probably use your shop again, but I expect a little more honesty and effort in the future to take care of requests properly.
9/26/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
COCKEYSVILLE, MD
Christopher T|2025 GMC HUMMER EV SUV
Confirmed Service Customer
9/26/2025
Dealer personnel is super nice and knowledgeable. Will de
9/27/2025
It’s wonderful to hear our team made such a positive impression! Your feedback motivates us, and we’re here for you anytime you need us.
WASHINGTON, DC
Jade J|2018 Buick Regal
Confirmed Service Customer
9/27/2025
The staff, mechanics and my service advisor are excellent! Making the appointment was a breeze and they had me back on the road quickly.
9/28/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
TOWSON, MD
Jordan R|2026 GMC Yukon XL
Confirmed Sales Customer
9/29/2025
Nick Kam was exceptional to work with as was Mike in finance and the sales manager. They were pleasant and straightforward making the entire process seamless.
NICK KAM
10/1/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
MONKTON, MD
Stephen G|2017 GMC Terrain
Confirmed Service Customer
9/24/2025
The usual excellent experience. My service manager gave me a detailed explanation of the issues and the time to repair. The engine is “peppier” after the solenoid replacements and the issue with the tire monitors was resolved.
9/25/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
TOWSON, MD
Spencer W|2016 GMC Yukon XL
Confirmed Service Customer
9/25/2025
Staff always nice.
9/26/2025
We’re happy to hear our staff made your visit pleasant—being nice and approachable is something we value every day.
PARKVILLE, MD
Jennifer A|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
9/25/2025
Great Customer service and work done as described
9/26/2025
Thank you! We’re happy our customer service and work met your expectations.
SPARKS, MD
Susan J|2020 GMC Terrain
Confirmed Service Customer
9/26/2025
It was a welcoming experience and was attended with speed.
9/27/2025
We love that you felt welcomed and that our team could assist you efficiently—making things quick without losing that personal touch is exactly what we aim for. Please don’t hesitate to reach out if there’s anything additional we can do for you.
PARKVILLE, MD
Robert P|2015 Buick Encore
Confirmed Service Customer
9/26/2025
This was my second experience with Anderson, both times my car having been towed in on a Saturday. Brian handled my service both times and did an excellent job both times. He not only got my car fixed promptly, but dealt with the warranty company both times. I am extremely pleased with the service I received.
9/27/2025
Brian will be thrilled to hear your kind words! We’re glad we could handle your service efficiently and take care of all the details with the warranty company. We truly appreciate your loyalty and look forward to seeing you again soon.
TOWSON, MD
William R|2026 GMC Yukon
Confirmed Sales Customer
9/27/2025
My 9th car from Anderson and they keep getting better
CHRIS RONEY
9/28/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Anderson Buick GMC and we hope to see you again soon!
TOWSON, MD
Joe L|2020 GMC Acadia
Confirmed Service Customer
9/29/2025
I had a noise in the right rear. I was told it was the shock making the noise. They ordered it and installed the new shock. I drove out of the dealership about two blocks and hear the same noise. Took it back. They had my car 5 days to repair the noise . I told them I wanted my shock that was not bad put back on, they did. Now I'm going to be reimbursed for the shock charge. The noise was fixed my extended warranty covered what was repaired. So far so good
10/1/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
BALTIMORE, MD
Lynn Y|2018 GMC Acadia
Confirmed Service Customer
9/29/2025
Kevin Bacon is always most honest and professional with his advice He is a pleasure to work with
9/30/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Anderson Buick GMC
PARKTON, MD
Mark C|2025 GMC Acadia
Confirmed Sales Customer
10/6/2025
Everyone was very accommodating and helpful. The process was easy and I felt appreciated.
NICK THEODOSAKOS
10/7/2025
We’re delighted your visit was easy and that you felt appreciated! Our team works hard to provide accommodating, helpful service, and we look forward to making each future visit just as smooth and welcoming.
MIDDLE RIVER, MD
Douglas L|2023 GMC Sierra 2500 HD
Confirmed Service Customer
10/6/2025
I'm still disappointed that the part i ordered could not be installed and activated. I had to pay 4 days for a rental car becuase there was no loaner or help with a rental until the 5th day and then the part still didn't work. I'm waiting on a refund for the part as it is not installed becuase it did not work. Other than That Meagan was a good help with the entire process of having my truck there.
10/7/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ROSEDALE, MD
Kevin E|2025 GMC Acadia
Confirmed Service Customer
10/7/2025
Fine
10/8/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
HAMPSTEAD, MD
Edward G|2020 Buick Enclave
Confirmed Service Customer
10/8/2025
customer service is awesome clean and very respectful
10/9/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
BALTIMORE, MD
Julie T|2022 GMC 1500 Sierra
Confirmed Service Customer
10/8/2025
Quick and easy. Thanks!
10/9/2025
Hi, thank you for taking the time to leave a review for us at Anderson Buick GMC! We're looking forward to your next visit!
TIMONIUM, MD
Davon C|2020 Buick Encore
Confirmed Service Customer
10/8/2025
Great
10/9/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
BALTIMORE, MD
Robert G|2022 Chevrolet Tahoe
Confirmed Service Customer
10/9/2025
Brian Young is terrific. Professional and responsive.
10/10/2025
Hi, thanks for your praise and kind comments about our staff! We sincerely thank you for the positive review, and look forward to seeing you again soon!
HUNT VALLEY, MD
Ronald T|2020 Buick Envision
Confirmed Service Customer
10/10/2025
Found that there was no real issue. Didn’t charge me for anything that was not needed.
10/11/2025
We’re glad our team could provide honest guidance and only charge for what was needed! Integrity and helpfulness are what we pride ourselves on. We look forward to serving you again and keeping your visits simple and worry-free!
PARKTON, MD
Lauren B|2022 Buick Encore GX
Confirmed Service Customer
9/29/2025
I came in for a frontend alignment and found out I needed a tire and Mike the Customer Care Representative made my day he informed me that I bought tire protection when I purchased the vehicle. I was so surprised and happy at the same time! When I got home, I read the contract and sure and behold I do along with other perks. Thanks so much to Mike he is an awesome guy !!!!
10/1/2025
Wow, we're glad you had such a wonderful experience with us! Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
PARKVILLE, MD
John L|2007 Buick Lucerne
Confirmed Service Customer
10/6/2025
Anderson took good care of my experience. They contacted me with reminders of the appointment and acted in a professional and efficient manner. After the usual maintenance they suggested replacement of the tires which were showing dry rot, the vehicle drives so much better after the work they did. I have nothing but good things to say about the dealership and service personnel.
10/7/2025
Thank you for sharing your experience with Anderson Buick GMC! From reminders to professional, efficient service and helpful recommendations, we’re thrilled everything exceeded your expectations. We look forward to keeping your vehicle running smoothly and providing excellent care in the future.
COCKEYSVILLE, MD
Jeff H|2018 GMC 2500HD Sierra
Confirmed Service Customer
10/6/2025
All the work was done in a timely manor
10/7/2025
Thank you for your feedback! We’re glad all the work was completed in a timely manner. Ensuring efficiency without compromising quality is always our goal.
OWINGS MILLS, MD
David A|2026 GMC Sierra 1500
Confirmed Sales Customer
10/8/2025
Sales process was easy and fairly quick. Salesman and Sales Manager were great to deal with. Good Experience !
NICK THEODOSAKOS
10/9/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Anderson Buick GMC and we hope to see you again soon!
PASADENA, MD
Elaine B|2021 Buick Encore GX
Confirmed Service Customer
10/10/2025
On time professional services clean waiting area
10/11/2025
We’re glad your service was on time, professional, and that you enjoyed a clean waiting area! Reliable and smooth experiences like yours are exactly what we aim for every visit.
RANDALLSTOWN, MD
Spencer W|2016 GMC Yukon XL
Confirmed Service Customer
10/13/2025
Megan provides exceptional customer service.
10/14/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Anderson Buick GMC! We sincerely value your business and look forward to your next visit!
PARKVILLE, MD
Stephen T|2025 GMC Acadia
Confirmed Sales Customer
10/13/2025
Anderson GMC made the process of buying a new vehicle incredibly simple! They answered all of our questions and made this stressful process easy (and fun!). We will definitely recommend this location to friends and families.
CHRIS RONEY
10/14/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Anderson Buick GMC. Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Stephen! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
BEL AIR, MD
Rory W|2022 GMC 1500 Sierra
Confirmed Service Customer
10/10/2025
Mike my service writer took good care of my situation, as I called his and explained my problem. He took me right in the next morning. And they went over everything I told them. The service manager Tom even stepped in.test drove my truck to find the problem. They both with the mechanics tried to solve the issue. To be continued...
10/11/2025
We’re thrilled to hear that Mike and Tom went above and beyond to take care of your situation! From taking your call and getting you in promptly to personally test driving your truck, it’s wonderful to know our team worked together to find a solution. We look forward to continuing to provide the same attentive, thorough service and ensuring your truck is running perfectly.
HANOVER, PA
Cynthia R|2021 Buick Enclave
Confirmed Service Customer
10/14/2025
I didn't have to wait 2-3 hours. This time.
10/15/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
BALTIMORE, MD
Delphia M|2018 Buick Encore
Confirmed Service Customer
10/14/2025
I’ve become there for seven years ever since I purchased my vehicle. Everyone is very kind and friendly working with Brian with a pleasure.
10/15/2025
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
BALTIMORE, MD
Sharon S|2017 GMC Yukon
Confirmed Service Customer
10/15/2025
My 2017 Yukon broke down and needed towed in to the shop. Brian our service provider did everything he could to keep me informed and get our vehicle repaired and running again. We appreciate Brian and Anderson’s GMC ! It’s the only place my vehicle has ever been serviced. We are very grateful!
10/16/2025
Thank you for trusting us once again with your Yukon! Brian and the entire Anderson Buick GMC team will be thrilled to hear your words. We’re honored to have earned your continued confidence and loyalty—it means the world to us. Here’s to many more miles together, with Brian and the team always ready to help keep you moving forward!
ROSEDALE, MD
Walter M|2025 GMC Sierra 1500
Confirmed Service Customer
10/15/2025
Truck was delivered on time
10/16/2025
Thank you! We’re happy your truck was delivered on time and hope you enjoy every mile. We look forward to assisting you again whenever needed.
PHOENIX, MD
Effie T|2017 GMC Yukon
Confirmed Service Customer
10/20/2025
Brian was awesome!
10/21/2025
Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!
RUXTON, MD
Richard D|2014 GMC Terrain
Confirmed Service Customer
10/20/2025
Well done. All around. Megan very helpful.
10/21/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
PHOENIX, MD
Sarah K|2026 GMC Acadia
Confirmed Sales Customer
10/13/2025
Great service overall !
CHRIS RONEY
10/14/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for leaving us this response!
KINGSVILLE, MD
Brian B|2017 Chevrolet Colorado
Confirmed Service Customer
10/14/2025
Exceeded my unreasonably high expectation level. Everyone I encountered was bright and cheerful, Communication is very responsive and proactive. Clean, well organized. No wasted time or energy. Felt secure entrusting my vehicle to them and safe driving away when complete.
10/15/2025
We're thrilled to hear we exceeded your expectations and were able to assist you! Our team is committed to delivering an excellent experience, and we're glad that was reflected during your visit. If you have any further questions or needs, please don't hesitate to reach out.
COCKEYSVILLE, MD
Jacqueline C|2019 Buick Enclave
Confirmed Service Customer
10/14/2025
The representative, Brian, was very nice and helpful. He informed me of what needed to be done and gave me the option of choosing which of the services I wanted to have done.
10/15/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
PARKVILLE, MD
Edward L|2013 GMC 1500 Sierra
Confirmed Service Customer
10/15/2025
Got what I asked for completed in a timely m Manner
10/16/2025
We’re glad everything you requested was completed in a timely manner! Efficient and attentive service is our priority, and we’ll continue providing the same quality care every visit.
BALDWIN, MD
Al T|2017 GMC Acadia Limited
Confirmed Service Customer
10/17/2025
Mike and his team did a great job (again) communicating and getting the work done as promised.
10/18/2025
Mike and his team will be thrilled to hear your kind words! We’re glad communication was clear and the work was completed as promised. We look forward to continuing to provide dependable service in the future.
TOWSON, MD
Steven F|2025 GMC Sierra 1500
Confirmed Service Customer
10/20/2025
Competed my 7500 mile in a timely manner
10/21/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
Hanover, PA
Robert R|2017 Buick Envision
Confirmed Service Customer
10/20/2025
Was able to set the appointment easily and quickly. Was notified about all needed work. As always work was done on time and done properly.
10/21/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Anderson Buick GMC and we hope to see you again soon!
TIMONIUM, MD
Maurice S|2019 GMC Yukon
Confirmed Service Customer
10/20/2025
Good experience
10/21/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
NOTTINGHAM, MD
Teresa K|2024 Buick Encore GX
Confirmed Service Customer
10/21/2025
The service was great, only took about an hour.
10/22/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
COCKEYSVILLE, MD
Phyllis W|2013 Buick Verano
Confirmed Service Customer
10/20/2025
A strut was placed on my car, which silenced the noise I was hearing.
10/21/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
BALTIMORE, MD
Lee W|2024 GMC Terrain
Confirmed Service Customer
10/20/2025
The service was quick. I was well informed. They were kind pleasant to be around. Waiting lounge was comfortable and well maintained.
10/21/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
EDGEWOOD, MD
Charles W|2019 GMC 1500 Sierra
Confirmed Service Customer
10/21/2025
I was kept informed of the status of my vehicle regularly. Issue with window regulator was diagnosed almost immediately.
10/22/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
JOPPA, MD
Kevin H|2021 GMC 1500 Sierra
Confirmed Service Customer
10/22/2025
Vehicle was serviced in a timely manner
10/23/2025
Hi, we are so pleased you enjoyed your visit to Anderson Buick GMC! We're looking forward to your next visit with us!
LUTHERVILLE TIMONIUM, MD
Renee S|2018 GMC 2500HD Sierra
Confirmed Service Customer
10/24/2025
Everyone was friendly. They were able to fit me in quickly Service experience was excellent. I appreciated the text updates- made it easy to communicate while I was at work.
10/25/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
PARKTON, MD
Daniel B|2025 GMC Yukon XL 1500
Confirmed Service Customer
10/24/2025
All was great. The service started on time, ended earlier than expected. Great job
10/25/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Anderson Buick GMC and we hope to see you again soon!
REISTERSTOWN, MD
Thomas K|2020 GMC Yukon
Confirmed Service Customer
10/24/2025
Consistently, Anderson Buick GMC Cockeysville provides fantastic service! Brian Young and his service Techs get things done efficiently and on time. Thank you!
10/25/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
FOREST HILL, MD
Walter R|2024 Buick Encore GX
Confirmed Service Customer
10/24/2025
I was treated professionally.
10/25/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PERRY HALL, MD
Frances V|2008 Chevrolet Silverado
Confirmed Service Customer
10/24/2025
on time, excellent service, comfortable place to wait, knowledgeable staff
10/25/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Anderson Buick GMC and we hope to see you again soon!
MIDDLE RIVER, MD
Gregory B|2026 GMC Terrain
Confirmed Sales Customer
10/23/2025
Everything went fine. After leasing cars from GM finance for so many years, I did not think it was necessary to fill out another finance application.
MARK LONGLADE
10/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WESTMINSTER, MD
Willie H|2025 Buick Envista
Confirmed Service Customer
10/23/2025
Very gd service
10/24/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SEVERN, MD
Brian Y|2022 GMC Terrain
Confirmed Service Customer
10/25/2025
Excellent service
10/26/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
FALLSTON, MD
Jenni G|2021 GMC Yukon XL
Confirmed Service Customer
10/28/2025
My advisor, Megan was great!
10/29/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
WESTMINSTER, MD
Joe L|2020 GMC Acadia
Confirmed Service Customer
10/29/2025
I had a noise in the right rear. I was told that the shock was making the noise. I let them replace the shock. When I drove off the lot the I heard the same noise. They replaced a perfect good shock. So I asked to have the shock they replaced to be reinstalled and to refund my credit card. The refund was applied after 12 working days. They needed the car to be dropped off to find the problem. It took them 5 days to find and fix the problem. I thought 5 day was a little much to be without a car. Thank God the repairs they did were covered under my extended warranty. There was a lack of communication about the process of my car. Long story short the problem was repaired
10/30/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
BALTIMORE, MD
Gregory B|2017 GMC Acadia
Confirmed Service Customer
10/29/2025
Excellent Service. Kevin allowed me to borrow his personal iPhone cord to charge my phone.... Above and beyond!!!!
10/30/2025
We want all our clients to have a comfortable and stress-free experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
BALTIMORE, MD
Alexandra E|2018 GMC Acadia
Confirmed Service Customer
10/31/2025
The mechanic told me that I needed two new tires because my tires could not be patched. I questioned them about it and ended up taking my car to another mechanic and they patched my tires. I ended up not needing new tires. Trust is lost.
11/1/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
TOWSON, MD
Mary C|2017 GMC Acadia
Confirmed Service Customer
10/24/2025
I was kept informed of the suggested service and when I car would be done. Do not feel like it was an excessive amount of time.
10/25/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
REISTERSTOWN, MD
Les Q|2024 GMC Yukon
Confirmed Service Customer
10/27/2025
Great communication and service.
10/28/2025
We’re thrilled to hear our communication and service met your expectations! Keeping you informed and ensuring your experience is smooth is always a top priority, and we look forward to continuing that standard on every visit.
PASADENA, MD
Don S|2024 GMC Canyon
Confirmed Service Customer
10/27/2025
Megan was great and explained everything
10/28/2025
Megan will be so pleased to hear your kind words! It’s wonderful she could explain everything clearly and make your experience easier. We look forward to continuing to provide that same attentive service in the future.
RED LION, PA
Jeanna D|2020 GMC Acadia
Confirmed Service Customer
10/27/2025
Great and honest communication about problems/issues with the car. Quick turnaround for all the work that was done
10/28/2025
We’re happy to hear you experienced great and honest communication, along with a quick turnaround for your car repairs! Transparency and efficiency are what we strive for, and we look forward to keeping your future visits just as smooth.
PARKVILLE, MD
David Q|2026 GMC Sierra 1500
Confirmed Sales Customer
10/29/2025
Chris Roney was very friendly to work with and gladly answered all of my questions. Everyone I met at the dealership was friendly and offered to help.
CHRIS RONEY
10/30/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
EARLEVILLE, MD
Joyce M|2023 GMC Yukon
Confirmed Service Customer
10/29/2025
I received great service and communication from Brian.
10/30/2025
Hi, we really appreciate your positive review! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
COCKEYSVILLE, MD
Lawrence P|2023 GMC Sierra 1500
Confirmed Service Customer
10/31/2025
I wasn’t real happy that my truck was having serious problems. Megan went out of her way to explain the process and make sure everything went smoothly!
11/1/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
Catonsville, MD
Myron B|2018 GMC Terrain
Confirmed Service Customer
10/31/2025
Very good experience all the way around!
11/1/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
OWINSGMILL, MD
Margaret S|2023 Buick Enclave
Confirmed Service Customer
10/31/2025
excellent timely helpful service
11/1/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BALTIMORE, MD
Clifton W|2021 Buick Envision
Confirmed Service Customer
10/31/2025
The service was prompt.
11/1/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BALTIMORE, MD
Leslie L|2023 Buick Encore GX
Confirmed Service Customer
10/31/2025
I like this dealership. Starting with my salesman Ron Henriques to my service advisor Mike. I would highly recommend this dealership and these amazing people. One of the best decisions I ever made.
11/1/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
BALTIMORE, MD
Avery E|2013 Buick Regal
Confirmed Service Customer
11/3/2025
Great
11/4/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
COCKEYSVILLE, MD
Shannon R|2018 Chevrolet Equinox
Confirmed Service Customer
11/6/2025
Always super friendly coming in to service. Love Megan and her welcoming personality. The technician who worked on my vehicle was very thorough and I greatly appreciate it. Thank you Brian!
11/7/2025
Wow, we're glad you had such a wonderful experience with us! We want all our clients to have a comfortable and stress-free experience with us! Thank you so much again for your feedback! We hope you have a great day!
ESSEX, MD
Elizabeth P|2016 GMC 3500HD Sierra
Confirmed Service Customer
11/6/2025
Kevin did a wonderful job as my service writer and the mechanics were quick and efficient.
11/7/2025
We're glad everything was completed quickly, efficiently, and to your satisfaction! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
REISTERSTOWN, MD
Michael W|2025 GMC Sierra 3500 HD
Confirmed Service Customer
11/7/2025
Great
11/8/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
PIKESVILLE, MD
Thomas Q|2025 Buick Enclave
Confirmed Service Customer
11/7/2025
My experience was good. My advisor was excellent.
11/8/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
RANDALLSTOWN, MD
Michael G|2020 Chevrolet Camaro
Confirmed Service Customer
11/8/2025
Very good
11/9/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
GAITHERSBURG, MD
Frank T|2024 GMC Yukon
Confirmed Service Customer
11/3/2025
looks great
11/4/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
TOWSON, MD
George F|2026 Buick Encore GX
Confirmed Sales Customer
11/3/2025
Easy peasy
RON BUCKMAN
11/4/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LITTE ORLEANS, MD
Michael L|2021 GMC 1500 Sierra
Confirmed Service Customer
11/6/2025
Crew took wonderful care of my truck. I had someone bring it in and the treated her wonderfully
11/7/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Anderson Buick GMC and we hope to see you again soon! Thank you again for the great review!
HANOVER, PA
Michael M|2018 GMC 1500 Sierra
Confirmed Service Customer
11/6/2025
Another great experience. Appreciate Brian's communications and setting up the service I requested. Matt has consistently performed great work on The truck and has identified potential future issues in a way that provides me decision space on what I would like the dealership to perform or handle during routine maintenance.
11/7/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
PHOENIX, MD
Scott H|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/7/2025
I can’t understand why it takes 20 minutes to do paperwork while I sit and wait. I had two requests change oil and replace fuel filter. Paperwork should be easy. I waited 20 minors then he asked me if I wanted the car cleaned up. It could have been cleaned in that 20 minutes the car sat there. I was two miles away and noticed engine light was on. Had to return. Advisor said there we no current codes and reset. In total I was delayed an hour or more. I’ve had service in three states. Seems like it’s the same everywhere.
11/7/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
PHOENIX, MD
Charles W|2026 Buick Enclave
Confirmed Sales Customer
11/8/2025
All of my encounters were great, Sean, Ron Mike and Tom. Ron took excellent care of me, Sean kept his word, as always; Mike was fun and professional, Tom was very pleasant and personable. This is fourth purchase from Anderson and I would do it again
RON HENRIQUES
11/9/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Charles! We look forward to helping again in the future. Take care!
OWINGS MILLS, MD
David C|2025 Buick Envista
Confirmed Service Customer
11/10/2025
Very easy, quick no hassel
11/11/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
PHOENIX, MD
Tamiko J|2025 Buick Envision
Confirmed Service Customer
11/10/2025
N/A
11/11/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
BALTIMORE, MD
Robert B|2026 Buick Encore GX
Confirmed Sales Customer
11/10/2025
Good experience. Very happy
CHRIS RONEY
11/11/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
NEW WINDSOR, MD
Marvin D|2020 GMC 1500 Sierra
Confirmed Service Customer
11/12/2025
Great help but I still need to talk Mike in finance
11/17/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BALTIMORE, MD
Bernadette F|2019 Buick Envision
Confirmed Service Customer
11/12/2025
did not go as plan on both parts me and the dealer and the warranty people ended up paying 220.00 for a diagnostic check and not having the work done that i orginal .came in for..service rep brian talked a good game was unable to come thru on his service peach...
11/13/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
BALTIMORE, MD
Jerome S|2026 GMC Terrain
Confirmed Sales Customer
11/13/2025
Everyone was wonderful, friendly, respectful and efficient from start to finish.
RON BUCKMAN
11/14/2025
Wow, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out to us if there's anything more we can do!
PIKESVILLE, MD
Robert N|2021 GMC Yukon
Confirmed Service Customer
11/13/2025
Mike is great. Knew my vehicle and service history. Got me in and got the work done quickly.
11/14/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LUTHERVILLE TIMONIUM, MD
Andre T|2015 GMC Acadia
Confirmed Service Customer
11/13/2025
Always fast, helpful and very professional. I love it there
11/14/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WINDSOR MILL, MD
Daniel N|2016 Buick LaCrosse
Confirmed Service Customer
11/15/2025
Mr. Kevin Bacon, Service Advisor, keeps me informed of the work being done on my 2016 Buick LaCrosse. I have come to rely on and trust Mr. Bacon's expertise and because of that I feel good about the work and services I receive at Anderson Buick.
11/16/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HUNT VALLEY, MD
Thomas N|2016 Buick Enclave
Confirmed Service Customer
11/10/2025
Anomalies in the report leave questions about its value.
11/11/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BALTIMORE, MD
Ciara K|2024 Buick Envista
Confirmed Service Customer
11/12/2025
This was my first time visiting this facility. Everyone was very friendly and helpful as soon as I arrived. I purchased my car in another state and was supposed to have maintenance covered for a certain period of time, however since the maintenance plan wasn’t through GM it wasn’t showing in the system. Mike took the time to explain to me what was needed and he was able to verify my maintenance plan through the 3rd party while my car was serviced.
11/13/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
TOWSON, MD
Irvin A|2017 Buick Enclave
Confirmed Service Customer
11/16/2025
they are the best
11/17/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
BALTIMORE, MD
James H C|2023 GMC Canyon
Confirmed Service Customer
11/18/2025
Timely and professional service
11/19/2025
Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Anderson Buick GMC
Garrison, MD
Joshua P|2025 GMC HUMMER EV SUV
Confirmed Sales Customer
11/24/2025
Chris was great. He was the main reason I bought the car.
CHRISTOPHER RONEY
11/25/2025
Chris will be thrilled to hear your kind words! Providing outstanding guidance and making the car-buying experience memorable is exactly what we aim for.
Forest Hill, MD
Stephanie P|2020 Buick Encore GX
Confirmed Service Customer
11/24/2025
I waa greeted positively abd quickley. Staff were attentive to me and others. Work was done expediently
11/25/2025
Thank you for highlighting our team’s attentiveness and efficiency! Making every visit welcoming and seamless is always our priority.
BALTIMORE, MD
Craig S|2019 GMC Yukon
Confirmed Service Customer
11/26/2025
Kevin Bacon is the best!
11/27/2025
Your energetic shout-out made us smile—Kevin will be thrilled to hear your praise. We’re lucky to have him, and even luckier to have guests like you.
HUNT VALLEY, MD
Brian D|2023 GMC Terrain
Confirmed Service Customer
11/27/2025
Brought the car in for 30,000 mile service and left with it looking better and running like new
11/28/2025
We’re so happy your 30,000-mile service left your car looking and running like new! Thank you for sharing your positive experience—it’s exactly what we strive for.
OWINGS MILLS, MD
Barbara Ann C|2022 Buick Encore
Confirmed Service Customer
11/15/2025
You have great customer service
11/16/2025
Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Best wishes, Anderson Buick GMC
cockeysville, MD
Alexandru D|2023 GMC Yukon XL 1500
Confirmed Service Customer
11/18/2025
Had my vehicle in for a visible oil leak. And no one can figure it out. It is very frustrating when you actually have proof that the oil leaks and you can’t do anything?starting to question GM..
11/19/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
PHOENIX, MD
Jim T|2024 GMC Canyon
Confirmed Service Customer
11/21/2025
Brian Young is a good service advisor. Very friendly.
11/22/2025
Thank you for your kind comments about our staff! We hope to be of service to you again in the future. Take care!
COCKEYSVILLE, MD
Rosemary P|2017 Chevrolet Traverse
Confirmed Service Customer
11/24/2025
Brian always takes great care when servicing my vehicle
11/25/2025
Brian will be thrilled to hear your feedback! Providing attentive, thorough service is exactly what we aim for, and your loyalty means a lot to us.
BALDWIN, MD
Jay G|2019 Buick Regal
Confirmed Service Customer
11/24/2025
Took my 2019 Buick TourX in for oil change, tire rotation, new front struts and new serpentine belt - I like to have preventative maintenance done so I don't get stuck on the road or hit with an unexpected repair later. My service advisor was very good keeping me informed of where things were but he said the struts would take 2 weeks to get. I found genuine GM parts with the correct part numbers on Rock Auto at a cheaper price than the dealer was charging. My service advisor was good with that and I had them drop shipped to Anderson the next day for installation. All of the other work was done satisfactorily except they forgot to rotate the tires which I will take care of my self.
11/25/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
PIKESVILLE, MD
Daniel L|2019 GMC Acadia
Confirmed Service Customer
11/27/2025
Quick and easy
11/28/2025
Quick and easy is exactly what we strive for! We’re thrilled your experience reflected that and appreciate your kind feedback.
PHOENIX, MD
Jack G|2020 GMC Acadia
Confirmed Service Customer
12/1/2025
The service advisor (Megan) was absolutely wonderful and her service was perfect.
12/2/2025
Megan will be thrilled to hear your praise! We’re glad her service made your visit perfect and memorable.
TIMONIUM, MD
Terry E|2026 GMC Acadia
Confirmed Sales Customer
12/4/2025
Though the group was getting a new computer system with it's learning curves everyone one still fun to be around
MARK LONGLADE
12/5/2025
Thank you for noticing our team’s positivity even during a big system transition! We’re thrilled that the fun and supportive atmosphere made your experience enjoyable despite the learning curves.
Parkville, MD
Les Q|2024 GMC Yukon
Confirmed Service Customer
12/5/2025
Great communication and all repairs were completed on time.
12/6/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
PASADENA, MD
Scott B|2026 GMC Sierra 1500
Confirmed Sales Customer
12/5/2025
Quick process
Ronald Buckman
12/6/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
Arnold, MD
Ana C|2026 GMC Sierra 1500
Confirmed Sales Customer
12/5/2025
Sales man took care of everything. Manager was really nice as well
Ronald Buckman
12/6/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
Fallston, MD
Kevin L|2026 GMC Sierra EV
Confirmed Sales Customer
12/6/2025
All employees (sales, finance/business, manager) were very courteous and respectful. My salesman Chris was very helpful in teaching me all the features and settings my new Sierra. I was a bit apprehensive about making the switch from traditional gas powered to electric but Chris’ patience and knowledge made me at ease. The dealership itself was very clean and well maintained. Would absolutely consider buying from Anderson in the future.
Christopher Roney
12/7/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
Hanover, PA
Thomas G|2022 GMC 1500 Sierra
Confirmed Service Customer
12/7/2025
Friendly staff I like the text messages as a way to communicate and ask questions and status checks
12/8/2025
Hello, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Millville, DE
Cathryn G|2025 Buick Envista
Confirmed Service Customer
12/9/2025
Customer service has always been great even though I had to bring my Buick back three separate times because of speaker issues I've had since I purchased the vehicle. The team in Hunt Valley is great.
12/10/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Anderson Buick GMC and we hope to see you again soon! We're looking forward to your next visit with us!
BALTIMORE, MD
Betty W|2023 Buick Encore GX
Confirmed Service Customer
12/1/2025
Everything went well
12/2/2025
We’re glad everything went well! Your positive feedback encourages our team to keep providing smooth and seamless service every time.
BALTIMORE, MD
William A|2006 Buick LaCrosse
Confirmed Service Customer
12/3/2025
Have always been given 1st class service at Anderson, I know I can always count on quality work done on my 2006 Buick LaCrosse.
12/4/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Anderson Buick GMC!
BALTIMORE, MD
Jennifer S|2024 Buick Enclave
Confirmed Service Customer
12/4/2025
Could not have been better-THANK YOU!
12/5/2025
Your enthusiasm made us smile! Thank you for the kind words—we’re delighted your experience could not have been better.
BALTIMORE, MD
Michael S|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/5/2025
Great experience
Ronald Buckman
12/6/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
Collegeville, PA
William E|2026 GMC Sierra 1500
Confirmed Sales Customer
12/7/2025
Efficient, quick, very pleased.
Ronald Buckman
12/8/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
Lutherville Timonium, MD
Scott M|2015 Buick Regal
Confirmed Service Customer
12/13/2025
The service personnel i interact with, Brian and Mike, are always super friendly and helpful, and I value and trust their knowledge and recommendations when it comes to my cars. I also depend a great deal on my mechanic Ron. I trust him above all others for the maintenance of my cars and whenever something needs attention or replacement.
12/14/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BALTIMORE, MD
Reginald K|2021 GMC Acadia
Confirmed Service Customer
12/14/2025
loved it
12/15/2025
We’re glad to hear you loved your experience. Thank you for sharing the positivity. We hope to see you again soon.
WINDSOR MILL, MD
Carlton C|2024 GMC Terrain
Confirmed Service Customer
12/16/2025
Went in for my first oil change. Service advisor was friendly and quick to get the car service process started.
12/17/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
BALTIMORE, MD
Kelly G|2025 Buick Envision
Confirmed Sales Customer
12/17/2025
Chris and Grace made the car buying experience so easy and stress free. They are so kind and knowledgeable. Their customer service was impeccable and they went above and beyond to make this process smooth for me. Thank you!
Christopher Roney
12/18/2025
We truly appreciate your enthusiastic feedback. Chris and Grace will be thrilled to know their kindness, knowledge, and impeccable service made your car buying process stress-free.
Hampstead, MD
Stanley B|2021 Buick Encore
Confirmed Service Customer
12/19/2025
Good tean working &phone net work
12/20/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
BALTIMORE, MD
Jack G|2020 GMC Acadia
Confirmed Service Customer
12/19/2025
The service and staff are always friendly and helpful with my service visit. Mike welcomed me first thing and then Megan took over and did a fantastic job.
12/20/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
TIMONIUM, MD
Rosalind J|2015 Buick Verano
Confirmed Service Customer
12/21/2025
Good
12/22/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
BALTIMORE, MD
Leslie L|2023 Buick Encore GX
Confirmed Service Customer
12/22/2025
The problem with the car was found and fixed . It was done quickly. I felt bad because my application was scheduled for when the Christmas party was to take place. I think I was the only one bothered by that. Everyone was friendly and professional.
12/24/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BALTIMORE, MD
Lisia F|2022 GMC Terrain
Confirmed Service Customer
12/23/2025
Quick and easy.
12/24/2025
Hi, thank you for taking the time to leave a review for us at Anderson Buick GMC! We're looking forward to your next visit!
DUNDALK, MD
Sharon F|2019 GMC Acadia
Confirmed Service Customer
12/23/2025
Quick turnaround on oil change and tire rotation
12/24/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
BEL AIR, MD
Kevin V|2022 GMC Canyon
Confirmed Service Customer
12/24/2025
I made an appointment in advance to have standard lube, oil, filter, rotation done as well as replace brakes. I drive about 45 minutes to and from the dealership so when the dealership has the necessary info I expect to have the work completed. Once my truck was being worked on the agent came out to tell me they did not have the brakes in stock. This means I will need to make another trip there to have the work completed. UNACCEPTABLE! Now I am contemplating taking my truck elsewhere to get the brakes done. There was no credit or discount offered for my inconvenience. I am not happy.
12/25/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
ANNAPOLIS JCT, MD
Kimberly R|2016 GMC Terrain
Confirmed Service Customer
12/24/2025
It was a very speedy and efficient process.
12/25/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BALTIMORE, MD
Douglas H|2018 GMC Terrain
Confirmed Service Customer
12/17/2025
Fixed what I needed. Everyone was helpful and courteous.
12/18/2025
We appreciate your thoughtful review. It’s wonderful to hear your needs were addressed and that our team was helpful and courteous.
NOTTINGHAM, MD
Shawn U|2023 GMC Sierra 3500 HD
Confirmed Service Customer
12/17/2025
As usual Brian ( my service advisor ) was great and kept me updated on the work being done. All work was performed and completed on time
12/18/2025
Thank you for sharing your experience. Brian will be happy to know his updates and guidance helped ensure all work was completed on time.
WESTMINSTER, MD
Phyllis W|2022 Buick Encore
Confirmed Service Customer
12/18/2025
Pleasant
12/19/2025
Thank you for your feedback! We’re glad your experience was pleasant and appreciate you choosing us.
BALTIMORE, MD
Nancy P|2025 Buick Encore GX
Confirmed Service Customer
12/19/2025
I was early for my appointment and they took care of me right away. This was my first oil change, tire rotation etc. Excellent experience.
12/20/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
TIMONIUM, MD
Ron S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/22/2025
Was great
12/24/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
WHITE HALL, MD
Jacqueline S|2022 Buick Encore GX
Confirmed Service Customer
12/22/2025
Kevin was very professional and knowledgeable. He kept me updated all the way. Great service at this location.
12/24/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
Gwynn Oak, MD
Eric H|2025 GMC Sierra 1500
Confirmed Service Customer
12/29/2025
Brian Young was very professional as usual.
12/30/2025
Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!
WESTMINSTER, MD
John P|2020 GMC Canyon
Confirmed Service Customer
12/31/2025
I had a great experience and Mike Young was very helpful.
1/1/2026
We’re thrilled Mike could make your experience great! Your kind words are appreciated, and we look forward to serving you again.
MONKTON, MD
Michael N|2017 GMC Acadia
Confirmed Service Customer
12/31/2025
Good service. “Fees” charge was not explained. Will you tell what the fees were?
1/1/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
COCKEYEYVILLE, MD
Robert M|2021 Buick Encore GX
Confirmed Service Customer
1/2/2026
Everything went well until I had to return after finding a screw in one tire that had just been rotated and balanced then had to wait for another repair
1/3/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
PARKVILLE, MD
Thomas K|2020 GMC Yukon
Confirmed Service Customer
12/26/2025
I can always depend on Brian Young to get my work done on my vehicle.
12/27/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
FOREST HILL, MD
Paul B|2026 GMC Sierra 1500
Confirmed Service Customer
1/1/2026
Excellent service, what else can I say 😀
1/2/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
Shrewsbury, PA
Joyce M|2023 GMC Yukon
Confirmed Service Customer
1/1/2026
Brian Young was very thorough and got to the root of the problem with my truck
1/2/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
COCKEYSVILLE, MD
Roger F|2011 Buick LACROSSE
Confirmed Service Customer
1/1/2026
Great as usual service manager Mike was great
1/2/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
BALTIMORE, MD
Meaghan T|2025 Chevrolet Suburban
Confirmed Service Customer
1/1/2026
I took this appt bc Megan was supposed to be working and when I arrived, she was off. My substitute rep was less than helpful and the work took a very long time. And no car wash.
1/2/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
SPARKS GLENCO, MD
Jennifer A|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
1/3/2026
Very attentive to the issue dealing with my truck
1/4/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
SPARKS, MD
David P|2020 GMC 1500 Sierra
Confirmed Service Customer
1/3/2026
My overall experience was excellent. Customer checks every positive box. Great Job........
1/4/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Take care!
ELLICOTT CITY, MD
James J|2018 Buick Encore
Confirmed Service Customer
1/6/2026
Oil change was done in a timely manner.
1/7/2026
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
GLEN ARM, MD
Carl H|2013 Buick Enclave
Confirmed Service Customer
1/7/2026
Prompt & professional
1/8/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
LUTHERVILLE, MD
Susan S|2026 Buick Encore GX
Confirmed Service Customer
1/8/2026
Megan and the entire team were courteous and professional. Thank you for washing my car.
1/9/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
ESSEX, MD
Robert K|2023 GMC Yukon
Confirmed Service Customer
1/8/2026
Service is always exceptional and timely. And, of course, Kashera takes great care of me👍
1/8/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
REISTERSTOWN, MD
Rich R|2023 GMC Yukon
Confirmed Service Customer
1/9/2026
Megan was great and kept me informed on all aspects of my cars service.
1/10/2026
We appreciate your kind words about Megan. It’s great to hear she kept you informed and made your service visit stress-free.
LUTHERVILLE, MD
Roger K|2024 GMC Yukon XL 1500
Confirmed Service Customer
1/10/2026
Everything done well. Took some what longer than expected.
1/11/2026
Hi, thank you for taking the time to leave us this review. We value your feedback and look forward to assisting you next time. If there's anything further we can do for you, we are happy to help!
COCKEYSVILLE, MD
Frank T|2024 GMC Yukon
Confirmed Service Customer
1/14/2026
All good , but hate these servery, wast of time
1/14/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
TOWSON, MD
Thomas K|2020 GMC Yukon
Confirmed Service Customer
1/15/2026
It took a while to diagnose the problem with my passenger mirror that would not close, but luckily the issue was found and resolved.
1/16/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
FOREST HILL, MD
Shawn P|2021 GMC 1500 Sierra
Confirmed Service Customer
1/16/2026
Porter seemed annoyed when guiding me into the service area. Service sticker was removed and residual glue left on glass (no replacement service sticker). Vehicle health report states the tires were filled to 36 psi, however they were all at the same pressure as stated on the report. Report says all fluids levels were good, but while driving home the windshield washer fluid low warning came on. The service advisor was courteous after the awkward silence of all 3 of them just sitting there after I got out of the vehicle, trying to figure out which one of them was the person I was dealing with.
1/16/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
TIMONIUM, MD
Joe L|2020 GMC Acadia
Confirmed Service Customer
1/9/2026
Service done was great. However each time I brought my car in for service my car was washed. This time it was not. I'm not sure what the reasoning was behind it.
1/10/2026
We appreciate your feedback and are glad the service itself was great. We’ll take note regarding the car wash and work to maintain the consistency you’ve come to expect.
BALTIMORE, MD
John P|2020 GMC Canyon
Confirmed Service Customer
1/9/2026
Another good service experience.
1/10/2026
We appreciate your continued trust. It’s great to hear your service experience was positive once again.
MONKTON, MD
Joseph B|2025 Buick Encore GX
Confirmed Service Customer
1/14/2026
good service everyone very helpfull
1/15/2026
Thank you for your kind words. We’re happy to hear our team was helpful and provided good service throughout your visit. We appreciate your support and hope to see you again soon.
Rosedale, MD
Jane D|2017 Chevrolet Cruze
Confirmed Service Customer
1/15/2026
Very good
1/16/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BALTIMORE, MD
Mary A|2016 Buick LaCrosse
Confirmed Service Customer
1/18/2026
SUPERIOR, ATTENTIVE service!!!
1/19/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
BALTIMORE, MD
Alexander T|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/18/2026
I love the service there very good people very nice
1/19/2026
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
PARKVILLE, MD
Kenneth C|2025 GMC Yukon
Confirmed Service Customer
1/9/2026
Very easy and quick.
1/20/2026
Hi, thank you for taking the time to leave a review for us at Anderson Buick GMC! We're looking forward to your next visit!
GLENELG, MD
Blake C|2020 GMC 1500 Sierra
Confirmed Service Customer
1/17/2026
Great thanks
1/18/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BALDWIN, MD
Lisia F|2022 GMC Terrain
Confirmed Service Customer
1/19/2026
Great staff
1/20/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
DUNDALK, MD